International Patient Care

Personalized Medical Experience

International Patient Unit

World-class care with cutting-edge technology and a warm, personalized approach.

Personalized Support

At HEMA, we focus on guiding patients through every stage of their healthcare journey, integrating medical, administrative, and hospitality services.

Priority Admission

We prioritize your admission to minimize waiting times.

Appointments

Coordination of appointments and procedures with our specialists.

Insurance Management

Coordination of coverage with international insurance providers for your financial peace of mind.

Accommodation & Transportation

We arrange hotel accommodations and safe transportation during your medical stay.

Multilingual Assistance

Organized in collaboration with strategic partners.

Remote Follow-Up

We continue your care even after you return to your home country.

Prepare for Your Medical Trip to the Dominican Republic

To receive medical care at HEMA International Healthcare Center, we recommend reviewing the following requirements and preparations before your trip.

Valid Passport

With at least 6 months of validity.

Round-Trip Ticket

Required for foreign passengers.

E-Ticket

Mandatory for all travelers.

Vaccinations

Yellow fever certificate required if traveling from Brazil or Venezuela.

Proof of Financial Means

Along with a local address, this may be requested upon entry.

Customs

Personal-use medications are allowed (a prescription is required if they are controlled substances).

Specialized Medical Packages for International Patients

Each package integrates medical evaluation, procedure, and follow-up—optimizing your time, costs, and clinical outcomes at HEMA International Healthcare Center.

Preventive Checkups

Plastic Surgery Packages

Bariatric Surgery Packages

Urology Packages

Ophthalmology Packages

Payment Options

At HEMA International Healthcare Center, we believe financial transparency is a fundamental part of the trust we build with our international patients. For this reason, we share from the very beginning all information related to costs, treatment plans, and payment terms.

Predefined Medical Packages

Packages agreed upon and detailed prior to your arrival, so you clearly know what each service includes and its total cost.

Clear Financial Terms

Transparent information on professional fees, coverage, and payment methods from the start.

International Insurance

Support with international insurance providers to validate coverage and optimize your medical benefits.

Bank Transfer

Payments can be made via international bank transfer or in cash at the time of service.

Credit or Debit Card

We accept credit and debit cards; the final amount in your local currency may vary depending on the exchange rate applied by your bank.

To receive a personalized quote or clarify any questions, please contact us at:

How to Get to the Hospital

Address

Autopista Duarte Km 8½, Puñal, Santiago de los Caballeros, Dominican Republic HEMA International Healthcare Center

From Cibao International Airport (STI) – Santiago

Approximate distance: 9 km — Estimated time: 15 minutes by taxi.

From Las Américas International Airport (SDQ) – Santo Domingo

Approximate distance: 160 km — Estimated time: 2 hours and 30 minutes by taxi or private vehicle.

Note: For your comfort and peace of mind, we have strategic partnerships with transportation companies that guarantee safe and reliable transfers to HEMA from major airports or transportation terminals.

Memberships & Certifications

These certifications validate our standards of quality, patient safety, and best medical practices.

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